Support Center

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Contact Support

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ProKitchen’s dedicated customer support is here to assist you in the unlikely event of a ProKitchen Software problem. You can use the ‘Create a Ticket’ button, or call or email our support team and your request will be processed in a timely manner. Our technical support professionals can, if necessary, remotely connect to your computer to resolve difficulties. All reported manufacturer catalog problems are fixed within 24 hours whenever possible. We are here to serve you and your company!

Create a Ticket

Click the button below to create a ticket of the problem you are experiencing and send it into our support team. 

Track a Ticket

Click the button below to track the status of a ticket that you previously sent it into our support team. 

List Tickets

Click the button below to view a list of the tickets that you previously sent it into our support team. 

ProKitchen Software
Recommended
Super Performance
Processor
PC: CPU i7, 8 cores
MAC: M2 and M3
PC: CPU i9, 16 cores
MAC: M2 and M3
Hard Drive
PC: SSD 500G
MAC: SSD 256G
PC: M.2 NVMe SSD 1TB
MAC: 1T SSD
Graphics Card
PC: NVIDIA RTX 3060, 3070, 3080
PC: NVIDIA RTX 3090, AMD 6900XT
Memory
16 GB RAM
PC: 32 GB RAM
MAC: 32 GB RAM
Supported Platforms
Windows 10 or 11
Mac OS Sonoma and Ventura
Windows 10 or 11
Mac OS Sonoma and Ventura
ProKitchen Stylus
*Please Note*
If tablet has an ARM Processor, ProKitchen is not compatible
Tablet
Surface Pro 8.0 / Surface Pro X
Hard Drive
64GB, 128GB or 256GB
Memory
16GB RAM
Supported Platforms
Windows 10 or 11 (Windows RT is not supported)
ProKitchen-Oculus
Recommended
Minimum
Graphics Card
NVIDIA GTX 1060
AMD Radeon RX 480 or greater
NVIDIA GTX 1050Ti
AMD Radeon RX 470 or greater
Alternative Graphics Card
NVIDIA GTX 970
AMD Radeon R9 290 or greater
NVIDIA GTX 960
AMD Radeon R9 290 or greater
CPU
Intel i5-4590 equivalent or greater
Intel i3-6100 / AMD FX4350 or greater
Memory
8GB+ RAM
8GB+ RAM
Video Output
Compatible HDMI 1.3 video output
Compatible HDMI 1.3 video output
USB Ports
3x USB 3.0 ports plus 1x USB 2.0 port
1x USB 3.0 port, plus 2x USB 2.0 ports
Operating System
Windows 7 SP1 64 bit or newer
Windows 7 SP1 64 bit or newer

If you are unsure that your computer has the minimum requirements, please follow the steps below and email the information to support@prokitchensoftware.com

Our customer service team will contact you if your computer is not sufficient to run the program. Please complete this two weeks before a scheduled seminar.

Standard Interface

View a PDF document of our ProKitchen Training Manual – Standard Interface Edition

Classic Interface

View a PDF document of our ProKitchen Training Manual – Classic Interface Edition

ProKitchen Software by Real View, Inc. © 2024

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