Support Center

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ProKitchen’s dedicated customer support is here to assist you in the unlikely event of a ProKitchen Software problem. You can use the ‘Create a Ticket’ button, or call or email our support team and your request will be processed in a timely manner. Our technical support professionals can, if necessary, remotely connect to your computer to resolve difficulties. All reported manufacturer catalog problems are fixed within 24 hours whenever possible. We are here to serve you and your company!

Create a Ticket

Click the button below to create a ticket of the problem you are experiencing and send it into our support team. 

Track a Ticket

Click the button below to track the status of a ticket that you previously sent it into our support team. 

List Tickets

Click the button below to view a list of the tickets that you previously sent it into our support team. 

ProKitchen Software
Minimal
Recommended
Super Performance
Processor
CPU i5
4 cores
CPU i7
8 cores w/ Intel® Hyper-Threading Technology
PC: CPU i9, 16 cores
MAC: M1 Pro Chip, 16 cores
Hard Drive
PC: SSD 250G
MAC: SSD 128G
PC: SSD 500G
MAC: SSD 256G
PC: M.2 NVMe SSD 1TB
MAC: 1T SSD
Graphics Card
PC: Intel Integrated or
AMD RX 6600XT, 6700 XT, 6800XT
MAC: Intel Iris Plus
PC: NVIDIA RTX 3060, 3070, 3080,
AMD RX 6600XT, 6700 XT, 6800XT
MAC: AMD Radeon Pro 5300
PC: NVIDIA RTX 3090, AMD 6900XT
MAC: AMD Radeon Pro 5500M
Memory
8 GB RAM
16 GB RAM
PC: 32 GB RAM
MAC: 16 GB RAM
Supported Platforms
Windows 8.0, 8.1, 10 or 11
Mac OS Big Sur
Mac OS Monterey
Windows 8.0, 8.1, 10 or 11
Mac OS Big Sur
Mac OS Monterey
Windows 8.0, 8.1, 10 or 11
Mac OS Big Sur
Mac OS Monterey
ProKitchen Stylus
Tablet
Surface Pro 8.0 / Surface Pro X
Hard Drive
64GB, 128GB or 256GB
Memory
4GB, 8GB or 16GB RAM
Supported Platforms
Windows 8, 8.1, 10 or 11 (Windows RT is not supported)
The program works on Windows 7, but it no longer supports Windows 7.
*Please Note*
If tablet has an ARM Processor, ProKitchen is not compatible
ProKitchen-Oculus
Recommended
Minimum
Graphics Card
NVIDIA GTX 1060
AMD Radeon RX 480 or greater
NVIDIA GTX 1050Ti
AMD Radeon RX 470 or greater
Alternative Graphics Card
NVIDIA GTX 970
AMD Radeon R9 290 or greater
NVIDIA GTX 960
AMD Radeon R9 290 or greater
CPU
Intel i5-4590 equivalent or greater
Intel i3-6100 / AMD FX4350 or greater
Memory
8GB+ RAM
8GB+ RAM
Video Output
Compatible HDMI 1.3 video output
Compatible HDMI 1.3 video output
USB Ports
3x USB 3.0 ports plus 1x USB 2.0 port
1x USB 3.0 port, plus 2x USB 2.0 ports
Operating System
Windows 7 SP1 64 bit or newer
Windows 7 SP1 64 bit or newer

If you are unsure that your computer has the minimum requirements, please follow the steps below and email the information to support@prokitchensoftware.com

Our customer service team will contact you if your computer is not sufficient to run the program. Please complete this two weeks before a scheduled seminar.

ProKitchen Software by Real View, Inc. © 2022

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